Return & Refund Policy

You may return items within 30 days of purchase. After 30 days, we cannot offer returns or refunds, except for faulty products.

To qualify for a return, an item must:

• Be unused and in its original condition
• Be returned in the original packaging
• Include a valid receipt or proof of purchase

If an item is faulty, contact us. We will inspect the item and at our discretion, repair or replace it.

Special‑order or indent items are non‑returnable and non‑refundable unless they are faulty.

• Contact us with your order number and reason for return.
• If approved, follow the return instructions we provide.

Once we receive and inspect your return, we’ll email you to confirm receipt and the refund decision. If approved, where applicable we will credit your original payment method. Allow your payment provider time to post the refund.

Approved returns incur a 15% restocking fee. We will also deduct any freight or shipping costs you paid, unless the return is due to our error or a defective item.

• • Used, damaged or scratched items
  • Items not returned in original condition or packaging
  • Items installed by non qualified trades people

• Check your bank account first.
• Then contact your card issuer — posting can take time.
• Next contact your bank.
  If you still haven’t received your refund, contact us.

Only regular‑priced items are refundable. Sale items are final.

You are responsible for return shipping costs. Shipping fees are non‑refundable. If we approve a refund, we will deduct return shipping unless the return results from our error or a defective item.

For high‑value returns, use a traceable service or buy insurance. We aren’t responsible for items lost or damaged in transit.

Return items must be in original packaging and adequately protected. We may deny refunds for items that arrive damaged or unsaleable.

Contact us with your order number and a brief description of the issue.